# Atlassian

> Jira, Confluence, Service Management and Bitbucket users, and who has not opened them in 90 days.

opsen reads your Atlassian Cloud organisation: its sites and workspaces, every user, the products each can use, and when they last opened each one. It prices every product seat and finds people paying for a product they do not open.

## Connect

**Settings → Connections → Atlassian.** An organisation admin creates an API key at [admin.atlassian.com](https://admin.atlassian.com) under **Settings → API keys**. Choose **API key without scopes**: Atlassian does not yet offer scopes for the user search and activity endpoints opsen reads. The key works for up to a year.

Atlassian does not report your plan through its API, so pick it: **Standard**, **Premium** or **Free**.

To count merged Bitbucket pull requests for the fee, also enter the Bitbucket workspace, your Atlassian account email and an [API token](https://id.atlassian.com/manage-profile/security/api-tokens) with Bitbucket read access.

## Prices

Atlassian prices per user in volume bands and publishes the average price for a team size, not the bands. opsen uses that average at your user count, monthly billing:

| Product | Standard, up to 100 users | Premium, up to 100 users | Standard at 1,000 | Premium at 1,000 |
| --- | --- | --- | --- | --- |
| Jira | $9.70 | $19.60 | $7.34 | $11.81 |
| Confluence | $7.15 | $14.10 | $4.57 | $9.05 |
| Bitbucket | $3.65 | $8.00 | $3.21 | $6.88 |
| Jira Service Management, per agent | $26.90 (up to 10) | $61.60 (up to 10) | $10.88 | $28.40 |

Annual plans cost up to 17% less.

## What it finds

| Finding | Rule |
| --- | --- |
| Inactive Jira, Confluence, Service Management or Bitbucket users | Product access with no visit in 90 days, or never; in the organisation for more than 30 days |

Atlassian counts a visit as viewing a product's page for two seconds. Its activity data can lag by a day.

## Acting on it

**Remove access** takes the chosen product from each person in one click. They keep their Atlassian account, their other products and everything they wrote. Access given through a group cannot be removed person by person: opsen lists those, and you take the person out of the group in admin.atlassian.com.